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@harryandliz1 wrote:

Thank you for all your help. I suspect it is a glitch somewhere in somebody's programming that is occasionally tripped, and once you do, it makes life intolerable and frustration sets in.

Both are great sites, but with things like this happening they could lose customers, as there are others nipping at their heals. So sad. As from your comment, both sites programmers cannot find the glitch. Again, thanks for going to so much trouble for me

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Off course you are making an assumption that it is them.  It may also be your system,  otherwise the forum would be bombarded with 2 million complaints if it was a programming error.

PS.  Have you reported the issue to Ebay?