Hi all,

The solution to this will be to go into your Paypal account, then go into "settings" (this is a gear cog icon), then go to "automatic payments". 

You should see an option for "Xcover" or "Genius Cover" - this will be what you need to cancel in order for the policy to be cancelled, and get rid of the auto-renewal.

If you paid on ebay using a bank card - unfortunately I have no known solution currently.

Xcover support provides nothing but a guide on how to cancel the payment, which is completely useless.

This company is a scam, making it purposefully difficult to terminate the ongoing renewal.