Hi,

Would appreciate it if anyone has anyone ideas or guidance on an ongoing (for months) issue I have had regarding messaging. If a buyer has not purchased from me, but wants to ask a question, it seems I am not able to be contacted by many potential buyers. A message comes up to them that tells them I am not accepting messaging. I have changed nothing, done nothing different and have been using ebay over 20 years as a seller. I have attempted so many times to get Ebay to sort it out, so please don't recommend contacting them - as my guaranteed 24-48 hour call back from IT or a supervisor...well, that is going on 7 months and still waiting after numerous calls. Hoping someone has found a fix for the same or similar issue as it is really affecting my business. Thanks so much in advance!