Hello - I have been selling the last year with ebay and have already verified my account for bank deposits etc. Today I recive a message saying I need to verify my account details again despite already doing this and I have already been recieving payments from my sold items - my payments are now locked while ebay verifies agai. I have also tried contacting ebay support but can't get through as I receive this error message:

"Something went wrong. Please try again later. You can also get more info searching online help- online help, or you can contact an agent."

How do I get in contact with ebay support then if I can not via the help?