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03-03-2026 02:04 PM - edited 03-03-2026 02:07 PM
" ON MY EBAY HELP I CANOT GET HELP "
You don't need to contact eBay Help.
If you've received an item not as described / faulty etc, and it's still within 30 days of receiving it, go to your Purchase History page and open a return request using the reason 'item not as described' .
This will open a claim through eBay's Money Back Guarantee
The seller will have 3 business days to issue you with a return label with tracking.
If the seller doesn't respond during that time, you can ask eBay to step in and you'll be refunded.
If you purchased as a guest, the information in this link will show you what to do
If you've left it too late , as a very last option, you could try a chargeback through your bank
