My help pages is different to your page

 

This may help.ap.jpg

I have the same problem. Contacted a real person at Ebay via the AI. Ask to speak to a real person and they will transfer you to an agent. No resolution yet.....

Tried multiple options including those detailed in your note but no luck. The wifes account is the same. No one can pay for anything at the moment. I hope they fix it soon. 

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No issues at all here. I've bought multiple items over the past few days using PayPal without any issues. 

 

I thought I'd try using Visa, and that's just now gone through fine as well.

 

Edit: Just a thought... do you have a debit/credit card saved for your purchases? If you don't, that could be creating the issue. Mine is saved and the payment button has a closed padlock icon

Yes I've stored card. Been buying and selling for couple years. It's still not working 😞 no answer from eBay tech

 either. 

Thank You ! Not just me then lol. You can go to eBay via internet and log in but not ebayau just ebay.com . It works for me going via usa . Australia is clearly down . Hope they fix it soon . Tis a pain 🤣

Having a Parcel Collect or Parcel Locker address as "Primary" will also cause the payment button to be greyed out. 

 

The work around for Parcel Collect is to set a different address as "Primary", then edit the saved Parcel Collect address to remove the space between the two blocks of 5 digits.

 

After the edit, it can then be set as "Primary" again, and the payment button will become active. 

Thank you ! Tech hasn't replied to me I guess they're inundated with same issue complaint. 

Used browser logged in ebayau. Same issue . Logged in ebay not au and it works . Clearly Aussie issue. Can purchase but via USA ebay . Thanks for the reply and help 🙏🏼