Uploading photos on website not working

celadon_city_dept
Community Member

on ‎09-05-2026 03:14 PM

On the ebay AU desktop website, I cannot successfully upload any photos to listing (either new or existing listings) since this morning. All attempts to upload photos end up failing. Tried different browsers and the same thing happens on each.

0 Helpful

lezned-toycollector
Community Member

on ‎09-05-2026 04:05 PM

Whenever I can't upload pics, I switch methods to solve the problem.

 

If the app has the glitch, I switch to the classic site. After uploading just one image, uploading via the app becomes available again - and vice-versa. 

 

 

0 Helpful

davewil1964
Community Member

on ‎09-05-2026 06:29 PM

I uploaded several photos this afternoon without any problems, using Firefox and Edge.

 

Try clearing cache and cookies and/or rebooting your computer.

 

celadon_city_dept
Community Member

on ‎09-05-2026 11:30 PM

Problem is resolved now (by itself). App was never affected at all, was only the website.

0 Helpful

lezned-toycollector
Community Member
In response to celadon_city_dept

on ‎10-05-2026 02:27 PM

That was exactly my point, only the issue didn't resolve itself.

 

If you're experiencing an issue uploading pics to the website, simply upload a pic via the app (or vice-versa) and the issue will be resolved.

 

This is obviously what you did, or you wouldn't know whether or not the app had the same issue - and the solution worked as expected.

 

You're welcome 😊

0 Helpful