Wow, OK thanks everyone. Lucky eBays website doesn't work then. I'll keep the case open for now.
Below is the last message they sent. Not much to go on though. [Edit: sorry lyndal, it keeps making the bit below look like a quote from you, even though I can't see it when editing, and I can't see any way to get rid of that]
- Dear friend,
Greetings!
sorry as you can see the picture, we tried to refund you but it failed, and we tried to refund you by the paypal but it failed too , could you pls close the case and we can refund you successfully?
is it fine?
Have a nice day.
Best regards
