lyndal1838 & davewil1964 thanks for the "helpful" sarcastic replies. The standard of these boards at times seems to be matching ebay's overall performance.
I used multiple carriers and phone services to attempt to contact customer service at the time including NBN via TPG and Telstra mobile network.
Must've been a massive Telco outage !!
I made the comment more in frustration at the plethora of eBay system glitches, bugs and at times deliberate obfuscation that get in the way of doing business on this platform on a daily basis these days.
I am not exactly a newbie on eBay but the way scorn and abrupt replies are heaped onto far lesser experienced users who dare to enter into the eBay Australia Discussion Board Clique often borders on bullying at worst and trolling at best.
There is a general rule to go by on help forums and that is if you can't offer a helpful or civil comment then it is best not commenting at all.
In the words of the eBay Concierge ... Have a noice daaaay!