@allureforbeauty wrote:
No I do not want to do that as my handling time being 1 business day is one of the most attractive reasons customers purchase my products and that expectation is met 99% of the time but is labelled as late 50% of the time, this is an issue on ebays end and I want to know if they are aware of it and are working on a solution for it.
Then you need to sort it with eBay or just keep ringing them as that has been an issue since it's inception and
it's caused major headaches for a number of members/sellers,(as they still haven't fixed it don't expect it to
happen any time soon).
As eBay don't read the boards or participate in them you'll have to contact them yourself.
This gives you their direct links without having to go through their rigmarole:https,(just scroll to the bottem):
//www.ebay.com.au/help/home
Just keep in mind that the Call option is only available during business hours,
(8 am to 9 pm Mon to Fri and 8 am to 5 pm on Sat and Sun).
Have them call you seems to be the best option.
