apologise for the inconvenience that this has caused you. Can you please try clearing your history, cache and cookies?

I have done that as advised by previous help desk person, nothing has fixed the problem

Have you tried using another browser?

Yes i have done everything suggested so far

I see. We're currently having technical issues right now with this. I can see that there are already reports on this. We'll forward this to our technical team in Sydney so they can resolve this issue as soon as possible.

Yes numerous people in Community are being detrimentally affected, as well as us

Please give us 24-48 hours. If this will still not work please contact us again, okay?

I do apologise for the inconvenience. We'll do our best to fix this as soon as possible.

Thank you. May I suggest a blanket message goes out. This will cause some buyers to assume sellers are negligent in sending parcels, but we cannot

Yes I will suggest that so that the buyers will know. They can also see the proof as it's also being discussed on eBay community.

buyers rarely visit seller community. I will forward this to each buyer when we are eventually able to send our parcels.

Sure Peter. And if ever this affects your seller rate you can always make an appeal.