Hi eBay,

After bidding for some orchids at a recent auction from a reliable seller, who I have dealt with over some years, I lost on a bid for a particular orchid. The seller offered me a second chance, that I agreed to about 2 hours prior to the expiry time. 

Now, the seller does not have record of this second chance offer being agreed to and, as a result, this offer is not passed onto me.  I am most dissatisfied with eBay for not fulfilling this side of the bargain.

This is not the only gripe that I have with eBay - I have bid at an auction in the past and my bid has not appeared in the record of bidding at the end of the auction.

The the high fees that eBay attracts to its business, one would think on both issues that eBay would get it right with its systems/software, as it is the client that meets the final bill at the end of the day.

Regards,

Peter Scott.