who else is having problems doing anything with their shop on ebay?

seafolly20
Community Member

‎18-04-2020 02:19 PM - edited ‎18-04-2020 02:20 PM

I can not change item numbers, edit anything. I can not change from one page to another without being told that to sign in yet again. Then it sends me through to the beginning again.  I have tried all help desk solutions and frankly at my wits end. 

I can not answer a message from a buyer unless I try to send it multiple times each time the original message wont send so have to write again.

I contacted ebay about the problem three days ago and told it was being is fixed. It is not. I can not relist items either it just scrolls endlessly. 

0 Helpful

davewil1964
Community Member

‎18-04-2020 03:17 PM - edited ‎18-04-2020 03:18 PM

 

I am not having any problems with eBay at the moment, and the signin loop can usually be fixed by - 

Clear cache and cookies. Reboot. Use a different browser.

 

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imastawka
Honored Contributor

on ‎18-04-2020 05:06 PM

What Dave said.......as well as downloading an adblocker, and change browser if using Internet Explorer

0 Helpful

seafolly20
Community Member
In response to davewil1964

on ‎18-04-2020 05:15 PM

yes did all that 😞
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seafolly20
Community Member
In response to imastawka

on ‎18-04-2020 05:15 PM

using chrome 😞

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*tippy*toes*
Community Member
In response to seafolly20

on ‎21-04-2020 10:18 AM

@seafolly20 wrote:

using chrome 😞

There is an update available for Chrome. Install it. I was having the exact same issue and the update fixed it. My issue had got so bad that using eBay was nearly impossible. Even refreshing the page would send me to the login screen again.