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@aussiechrysler wrote:

I take it you haven't tried either. At least with Telstra you can get to talk to a human being (eventually). eBay doesn't even have a phone number.

 

Besides, Telstra's shortcomings are no excuse for eBay's, are they?

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I have in fact tried both recently, or I wouldn't bring it up here. As you have already been told eBay's CS phone lines are run from the Phillipines and they are not allowed to operate due to COVID-19.

"Besides, Telstra's shortcomings are no excuse for eBay's, are they?"

You were the one that quoted :-

"......giving them the ultimate excuse for not providing a service that almost every other company on earth provides – tech support!"

I was simply showing you that 2 out of 2 CS systems I've had to use recently most certainly do not provide meaningful Tech Support.