Hi lyndal1838, thank you for your response.

This is quite bizarre, as some days when I check my bank transaction history I can always see the 4 individual payments taken out of my account, however somedays the total amount of the 4 DVDs is there and other days it is not. Also the the total amount has an ID as just one of the DVD's!!??

It must be something to do with my bank, I will speak to them again tomorrow.

Cheers