And the sad thing is … it’s so dam hard to get a live chat in eBay but it can be done I think I googled it … or it’s at the top left when ur trying to find help … maybe type in eBay live chat or so thing … have a good look around the site tho and don’t click and scammy ad links that always pop up first in google search… anyhow seems to be a very common problem this month … she will be right u will get ur cash back … I gotta wait 3 to 5 days for mine haha