Cannot sign in - notification never received on my device

pat_923337
Community Member

Dear eBay

 

I cannot sign in to my eBay account.

 

I have reset my password successfully but when I try to sign in again, I get “Sign-in initiated  We’ve sent a notification to your device” message but the notification is never received.

 

I am unable to get online help because I cannot sign in to my account.

 

Please help.

 

Yours faithfully

Patrick

 

 

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