Not receiving confirmation email when changing email address

xaaronx
Community Member

So I've contacted eBay about this issue and apparently they're looking into it but I doubt anything will come of it.

 

I have my own domain, it's a .xyz domain (http://some website.xyz) and along with this I host my own email server and have my own .xyz email address.

 

Every service I use online (around 12) that I've moved over from my old (outlook) email to my new one has worked fine, even Gumtree. eBay is the only problematic site. I'm not receiving any mail on my new address from eBay, including the confirmation email. I think it's an issue on their end, but open to suggestions.

 

Anyone have any ideas on what I could try to fix the issue? I have all spam filters turned off and I'm deffinetely not receiving any mail from eBay to my new address. 😞

 

Thanks