Text Defaulting to Arial 14

We are using Seller Hub.

 

1.  We have tried numerous times to set Arial text to size 12. It continually defaults to size 14 once we save. I'm speaking of templates and listing forms. We can use Arial10 or 14, but not 12. I've just noticed this happening with other fonts too??

 

2.  The review page in either listings or templates shows your work quite differently (very jumbled and unformatted) compared to what the actual listing shows, which seems to sort itself. Trouble is, I spent many hours trying to re-format before realising that somehow ebay technology sorts all this out, most anyway.

 

3.  Quite often can't revise a listing. Taken to a page saying, 'can't connect with server.'

 

4.  Pics not enlarging when buyers click on them.

 

5.  Paying for gallery plus, but this is only working spasmodically too.

 

kindest

 

Melina.