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@sydneyvintagebikes wrote:

 

Any ideas anyone?

 

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Just do what I said before email them your Paypal address.

So the buyer had done nothing wrong, simply selected a shipping option that was listed.  what was the listing number, might be able to figure out why a postage cost was not allocated.

Although  Click & Collect was once a free service, now your postage fee as set by you should be applied.

If you did not have a postage cost listed, then yes it is still a free service to the buyer.

Be careful sending a paypal/email address to the buyer, it is frowned upon by ebay who now deal only in alias email addresses.   Have seen sellers creating listings for buyers, purely for postage costs

No, I thought it was so I cancelled all my business policies and postal policies, because I thought that was the issue, but I've since found out I've had more customers contact me saying when they try to purchase from me they are getting a message at checkout which says..

"Unfortunately, this seller won't post to your location. Please update your delivery address and try again."

ARGHHHHHHHHHHHH

This is urgent now, it appears that I can't sell any items because ebay wont post to anyone!

My issue is the buyer can't even purchase the item because it's saying there's an issue with their address!  

Here is a screenshot of what my postage looks like now, it's something to do with updating my business policies, I've opted out but it's still showing this messed up page, ebay so far have no idea and are doing nothing..

Is this normal?

If you're using AP, use flat postage? The rates only go up annually and are easy to bulk edit.

Can't help otherwise. I gave up using eBay postage when they took months to update to current rates and I get better prices from MyPost Business.