7 days? Both live chat employees I talked to told me the hold was 3-5 days, so I guess they're all liars too. It's been over 5 days and that double "pending" charge still isn't back in my account despite calling the visa customer service and them assuring me that it would be "back in soon". What kind of crooked practices are these that they're allowed to hold on to a second double charge in your account for so long? There is no excuse for that. I need that money back in my visa urgently because there are things I need to buy, and I sure aren't going to buy off ebay anymore after this experience. I'm reporting Ebay to the BBB for this. I buy something for $191, total of $350 on my card and they charge me twice with this silly pending hold, leaving me with a negative balance and me not being able to use my card. Very scummy business practices.