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on 20-03-2023 09:28 PM
Did you open a formal INAD dispute? Or did you just communicate with the seller?
I hope you were not out of pocket on the postage either as the seller would have had to send a postage label if they wanted them back. Once tracking showed delivered to seller, a refund should be processed. But only if you opened a case.
You'll need to clarify things a bit.
Not sure about this other "transaction" though.