Getting a real person to discuss issue

rav1151
Community Member

on ‎16-10-2023 05:14 PM - last edited on ‎16-10-2023 07:15 PM by Moderator

i have tried every conceivable option to contact ebay as their automated system cannot resolve my issue and their 1800 number only sends me back to the same merry-go-round. there is no option except to contact the ombudsman in order to have someone to talk to. has anyone got a solution?

0 Helpful

padi*0409
Community Member

on ‎16-10-2023 05:17 PM

@rav1151 wrote:

 HAS ANYONE GOT A SOLUTION?

 

Yes, go on the chat line to CS and as soon as possible ask to speak to a supervisor.

______________________________________________________

"Start me up I'll never stop......"

sugar249
Community Member

on ‎16-10-2023 05:52 PM

@rav1151 wrote:

HAS ANYONE GOT A SOLUTION?

And don't yell at them like you seem to want to do to us.  Courtesy is a bonus

0 Helpful

imastawka
Honored Contributor

‎16-10-2023 06:06 PM - edited ‎16-10-2023 06:07 PM

What is the problem?

 

If you ditch the capitals,( capslock is shouting) the members here are far more qualified to help you, rather than CS staff who read from a script telling you weird things just to get you to go away.

 

Don't know how you think the Ombudsman will help.