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@odeon55 wrote:

I have tried during business hours 5 times in the last six weeks. I only discovered Ebay community that time of night, so I thought I would vent my frustrations, but they fell on deaf ears.

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As I asked initially, what is the problem? We (the eBay community) may be able to help.

I suppose there may be some sympathy-listening… but not without context.

Speak! We’re listening.