G'day Countess, ebay.com is aware of it and it seems to be a problem with Khoros and ebay platforms not communicating properly. I've been pm'ing Sheila over there and she's now aware that we have the problem as well. The last email I got from her said they were still looking into it.

https://community.ebay.com.au/t5/Selling/Feedback/m-p/2434793#M216135

https://community.ebay.com/t5/Share-Community-Platform/Intermittent-issues-on-Community-platform-mis...