eBay and member suggestions = 🚫∞

❝eBay is always pleased to hear from members of the eBay community and welcomes their comments regarding eBay's products and services. However, eBay's long-standing company policy does not allow eBay to accept or consider ideas, suggestions, proposals or materials other than those eBay has specifically requested.❞

— https://www.ebay.com.au/help/policies/member-behavior-policies/unsolicited-idea-submissions-policy?i...

Translation: 

Feel-good fluff

The real point: eBay doesn’t want eBay member suggestions.

The exception: eBay will accept member feedback and suggestions when eBay has already made a decision and want member feedback to justify that decision. (Format: questionnaire in rigidly defined structure designed to elicit the response eBay wants.)