OP, try to calmly explain the issue. Using swear words isn’t going to get you anywhere; don’t post the seller name, but you can post the item number (from the listing in your My eBay | Purchase History).

The members here can try to offer some advice if there’s a problem.

In the meantime, a nursery rhyme to lighten the mood…

eBay bleep bleep

Have you T&Cs?

Yes sir, lots of

Policies:

Some for the seller

Bleeping don’t know

And some for the bleeping buyer

Who shells out the dough.