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@woodside8476 wrote:

I didn’t ‘wait’ till past the 30days. I attempted help from eBay for at least 2 weeks prior. The ‘help’ they provided was useless! Sent me in circles, endlessly. 
Frustration led to declining mental health.

My husband took over my plight with the same results as I got!

Paypal are investigating now. But I have learnt that buying face to face in store is the only way to go!!

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you dont need to contact Ebay or the seller,  just open an item not received case, the day after the EDD, and the onus falls on the seller.