aps1080
Community Member
In response to grandmoon

on ‎13-01-2015 08:57 PM

Too confrontational.

You hit the nail on the head.

Two things they hang up on, If we are confrontational or abusive.
AND as said before, they take us of the list so no more calls.


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zanadoo_56
Community Member

on ‎15-01-2015 11:56 AM

Just this week I've had phone calls up to three times a day almost every day....which because of my arthritis I was not able to get to the phone in time to pick up.  Curious about who was calling I did a star-10-hash, made a note of the number and then looked it up on a reverse number site.

 

It wasn't Telstra (or my bank who thinks I really need to apply for a credit card) but my internet provider.....and from the comments on the phone site they are calling to get people to switch electricity providers to them.  Considering they have put up the cost of my internet access, frankly they've got Buckley's. Smiley Mad

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id-to-post-anything
Community Member
In response to zanadoo_56

on ‎15-01-2015 12:15 PM

recently got a call from our gas supplier,- customer retention division, asking why we were changing companies

 

we weren't

 

after chasing it up properly and us calling them back on the number given in the white pages --turns out someone somewhere had requested our change and if we hadnt got that phone call, we would have found ourselves changed without consent

 

they INSIST that hubby or I must have signed a contract somewhere, but we know we didnt

 

bit cranky though, cause our discount has gone done cause we "try to change" ---I know that doesnt make sense, but it is what it is

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