Telstra tech. scam.

Just had a phone call purporting to be Telstra technical services saying I had a problem with my internet connection.

'Foreign' voice of course. I wasn't on the laptop at the time, so I told him I would connect and he could ring me back.  He did ring back and when I told him there was nothing wrong with the connection he hung up. Apparently this is a scam similar to the microsoft one that has been around for ages. 

Message 1 of 23
Latest reply
22 REPLIES 22

Re: Telstra tech. scam.

Too confrontational.

You hit the nail on the head.

Two things they hang up on, If we are confrontational or abusive.
AND as said before, they take us of the list so no more calls.


Message 21 of 23
Latest reply

Re: Telstra tech. scam.

Just this week I've had phone calls up to three times a day almost every day....which because of my arthritis I was not able to get to the phone in time to pick up.  Curious about who was calling I did a star-10-hash, made a note of the number and then looked it up on a reverse number site.

 

It wasn't Telstra (or my bank who thinks I really need to apply for a credit card) but my internet provider.....and from the comments on the phone site they are calling to get people to switch electricity providers to them.  Considering they have put up the cost of my internet access, frankly they've got Buckley's. Smiley Mad

Message 22 of 23
Latest reply

Re: Telstra tech. scam.

recently got a call from our gas supplier,- customer retention division, asking why we were changing companies

 

we weren't

 

after chasing it up properly and us calling them back on the number given in the white pages --turns out someone somewhere had requested our change and if we hadnt got that phone call, we would have found ourselves changed without consent

 

they INSIST that hubby or I must have signed a contract somewhere, but we know we didnt

 

bit cranky though, cause our discount has gone done cause we "try to change" ---I know that doesnt make sense, but it is what it is

Message 23 of 23
Latest reply