Am I being a bit picky?

Received today a handbag in an express satchel.  The bag had no wrapping, or plastic for protection just put into the satchel.  Also the description was new with tags, all I found was a small piece of white thread inside the bag.   The condition of the bag doesn't look new, it has a couple of little dents to the clasp but don't know if this happened in transit.  I bought this bag for a wedding this weekend and I intend to still use it but a little disappointed.  Not sure how to mention this to seller.  Advice appreciated.
tip toe through the tulips