I just had to cancel a transaction because the buyer saw a defect on the item and said it wasn't shown in the description in her app and it also didn't show the photo in her app.she said her granddaughter noticed a mark on the item on her computer..I dont have the phone app.so don't know what it shows.I cancelled the transaction to keep the peace but I think she was just backing out of the sale..I definatly showed mark on item and described it well.