Emailing eBay
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on 06-06-2016 04:26 PM
How/where can I find a direct email address for eBay ? They have requested some ID, but when I sent it by reply email to them, I got a reply back saying customer service no longer monitors that email, and gave me a link to their customer support page, which I could find a "contact us" link, but that doesn't allow for files to be attached.
Their customer service/contact us page is confusing, and **bleep**
Thanks all
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06-06-2016 04:44 PM - edited 06-06-2016 04:46 PM
Help and contact at the top of the page? Mebbe.....click on Account...update details
OMG..........If you want $300 for something, for heavens sake, don't
start your auction at 99c.
Start it at the price you will be happy to sell for, in case you only get one bid.
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on 06-06-2016 05:25 PM
I find the only way to attach something is by replying to the email sent to your actual email addy rather than your eBay message inbox. If this is what is not working, ring customer support.
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on 06-06-2016 07:02 PM
are you sure the ebay request was from ebay? is there a copy in your messages?
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on 07-06-2016 06:45 AM
Ended up messaging them through the contact page asking for an email address. They have replies with a direct email address, and surprise surprise, they say when I send my ID to that address, I will get an automated reply saying that address is not ministered, but rest assure, you email will be read and attended to.
It's ridiculous
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on 07-06-2016 06:47 AM
And thanks for your advice on contacting eBay
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on 07-06-2016 08:44 AM
i'd call them, request a call back so your nor hanging on the line for who knows how long.
then explain the problem to customer service.