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@*sparklz* wrote:

Not sure what you can do but if they left the neg you can get that removed as they used feedback extortion

 

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One little technicality to be aware of. It is only feedback extortion if the buyer is demanding something that was not originally included in the listing. A buyer can threaten neg feedback if the terms of the sale have not been followed by the seller. This is not regarded as feedback extortion by ebay.

In this case the buyer is demanding you use the freight company ( AP. ) of their choosing, rather than the one ( a courier ) you noted in the listing. If you appeal a neg feedback it is this specific detail that is the technical feedback extortion and the basis for feedback removal.