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@bizzybeadn wrote:

Hi All,

Customer has opened a not received case, claiming they haven't received item. No other contact or messaged me at all.

They chose not to use registered post so no tracking on large parcel size, item.

 

 

 

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How do you get no tracking on a parcel?

Tracking is for your protection, not the buyers.

You're going to lose, so a refund is in order.