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@1076johnw wrote:

Millions? Really? What's your source for this estimate? 

And what would Australia Post refuse to deliver that Aramex would otherwise deliver weeks later, pray tell?

By the way, Fastway were the first business in Australia to receive over four thousand negative reviews, but if you want to believe there's no issue with them, go ahead. 

 

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Millions,  Yes!    Estimate  Yes!  (logical)

Given AP  delivers close to  2 Million parcels per day (2020)   and   Sendle is attempting to become a major competitor to AP.    If  Sendle has managed to  achieve a mere  1%  Of  Market share,  20,000 items per day,

then they will deliver 1 million items  every 50 days  or  approx  7.3 million deliveries per year.

Now, working on 20,000 deliveries per day,  5 bad reviews  per day =  0.025%

leaving   99.975%  of customers satisfied with the service.