No - they are not ' conveniently ' holding your money.

Always a good idea to check the t&c's of selling - before you sell.

Managed payments - you will have had to sign up for - and should have completed this before selling. 

Why can you not verify your personal information. ??

Time to sign up for Managed Payments and be verified to sell is before you list anything

And even if you had done what you were needed to do, your funds would still be on hold for 30 days due to you being a new seller

Same rules for everyone

All of which you agreed to when listing

And you need to post the item within your handling time, not make the seller wait

It is not the buyer's  fault you did not follow the process you were required to

Verified or Not,  as a new seller your funds will be held for 30 days.

were you trying to conveniently trying to avoid being verified

If you explained what part of the verification process is failing and why it is failing someone here might be able to help you.