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@etb321 wrote:

Too late now to say but selling hi value items on ebay is akin to swimming at a beach known to be frequented by sharks. More so if it's an account with a zero purchase history.  As to Ebay's decision not to refund you did you send the items requiring signature on delivery? 

very good point. Could be the reason the appeal was granted if it was only sent with tracking.

 

for others reading these comments, if your items are over $750 you MUST send it with tracking AND signature on delivery to be covered by Seller Protection