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@oz_electronics_inc wrote:
The only way to get PayPal to insure your item is to send using a method where the address destination is noted on the same document as the tracking ID.
The other thing you can try taking a picture of every parcel that shows the address labels and tracking ID in one shot. When a buyer claims of non-delivery then you could send the picture to PayPal. It might work.

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If the AP receipt for any of their products has the buyers postcode and the date the item was sent then it qualifies for the seller protection policy

AS a minimum for proof of shipment for the paypal seller protection policy you require an receipt with the date the item was sent and the buyers postcode.

 

This information can easily be verified by following the links with the relevant info copied and pasted below and taken directly from paypals user agreement and policies.

 

It is integral that as a seller you understand why an AP product may or may not qualify the sale for seller protection policy acceptance

 

https://cms.paypal.com/au/cgi-bin/?cmd=_render-content&content_ID=ua/UserAgreement_full&locale.x=en_...

 

 

ie 2c limitations on the seller protection policy> definition and interpretation of "proof of shipment" in Seller Protection Policy context. A link is supplied to paypals requirements with the minimum being buyer postcode and date of delivery to the carrier.

https://cms.paypal.com/au/cgi-bin/?cmd=_render-content&content_ID=ua/UserAgreement_full&locale.x=en_...

2. Limitations on the PayPal Seller Protection Policy

C. you do not provide Proof of Shipment or respond to our other requests for information in a timely manner

from definitions and interpretation

Proof of Shipment means the proof of shipment accepted by us as set out within the “Proof of Shipment” page on the Safety Advice section of our website;

https://www.paypal.com/au/webapps/mpp/security/sell-shippingrecommendations

Buyers and sellers, at the very least, must provide documentation that includes the date the item was sent, plus one of:

    1 An official acceptance by the shipper, such as a postmark or online status (status that shows the item was delivered is also acceptable)

    2 The recipient's delivery address showing at least the state, city and postcode (or international equivalent)

     3 A receipt from Australia Post showing at least the recipient's suburb, city or postcode (or international equivalent)

A dated Australia Post receipt with the buyers postcode is sufficient to meet seller protection proof of post guideleines. An Australia post receipt with the date the item was sent and a statutory declaration signed by the seller affirming the address that the item was sent to concurs with the designated paypal delivery address meets the guidelines of the seller protection policy.