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@imastawka wrote:

$100 insurance costs $1.50 extra over the counter.  Pre-paid registered envelopes are scanned

at the sorting mail centre, so tracking number is is recorded by Aus Post.  I've had no trouble so far

(crosses fingers and toes)

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what happens if they get lost or stolen BEFORE they make it to the mail sorting centre?

I havent used a prepaid registered envelkope, but I have used a C&S satchel put inot a red box rather than handed over the counter and made sure it was scanned.

The result was that the item was not scanned until it reached the destination sorting centre on the morning it was to be delivered to the addressee.

I have also received a non C&S satchel that was scanned in a similar manner - it was not scanned into the system (so no record of it until then) until it reached the destination centre near me.

So between Melbourne and Qld, there was no record of this parcel even existing, so what happens if it had have gone missing before it was scanned into the system?