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on 10-09-2014 11:04 PM
@black*poppy wrote:Gosh, I though the real time wasters were the ones who never pay and never make contact. That would include cancellations= non payers
It takes 8 days to get that over with - while a mutal cancellation is immediate. And you might get positive feedback. might
If you get a defect for a buyer initiated cancellation, you are doing something wrong.tell that to all the people that have already received defects for doing the right thing
Another thing - if you open a UPI, the buyer has FOUR DAYS to give you a neg. If I was the buyer who had requested a cancellation and a UPI was opened, I would not be happy with that, for sure. wrong. the buyer cannot leave feedback if they don't pay
That is also to say I have requested cancellations before, for different reasons. In over 1000 transactions over many years, a small handful is par for the course. But I am a great buyer so to restrict my buying only hurts other sellers. Would I be "taught a lesson" by having a UPI opened against me? Not a chance, but I would be able to direct my discontent somewhere very convenient.
Finally if the buyer does get a strike and they have evidence that they attempted to contact the seller to cancel the transaction, I am sure it would be easy to have it removed. don't bet on it.
I have three main rules for ebay selling:
1. Keep buyers happy
2. Don't hassle buyers
3. Do not make buyers unhappy
I actually think of myself more as a buyer than a seller, some of the things stated on the selling boards are a bit shocking to my buyer's ears.
Have you tried putting your buyer hat on? I buy alot. I commit to my purchases and pay for them all. even if I change my mind.