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@lane-ends wrote:

It  is hard to sell new commercial lines when you have low feedback. Do you have a bunch of cheap stuff you can auction off quickly to get your feeback count up/ Even buying a bunch of cheap items on this id will help.

 

you may know these as good quality but you dont have fb to prove it to cynical buyers.

 

It is a niche market and niche markets rely on reputation.

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Some good advice there Lane Ends. I started a new account from scratch 18 months ago. I auctioned off and listed some cheap BINS right from the start, purely to get some feedback happening. It can be a bit dissapointing when you sell a good item cheapish and then dont get ANY feedback which happens a lot, but every now and then you jag another FB and they quickly build up. I met buyer resistance until I had around 30-40 good feedbacks, and after that, the feedback thing was not an issue. If anything people are less demanding and more forgiving of a new business, than an established one. Even now my main account cops more of a hammering from buyer attitudes than the newer smaller business, even though both sell similar products with exactly the same times for postage, questions answered etc. The new store has 0.37% defects, the old one hovers around 0.8%. ( twice as many unhappy customers ) The only difference is the size of the stores and number of feedbacks.