treasuress.4207
Community Member
In response to harley_babes_hoard

on ‎29-11-2014 08:50 AM

Ouch that has to be mighty frustrating Smiley Frustrated

Ohhh yes.... I ended up with a live chat open on one side, and the National Relay Service for the hearing impaired making a CALL on the other side.  I had two consultants at once.  It's so hard to get through to them what you actually MEAN when they're only hearing what they want to hear.

 

Bottom line - the defect is on the spreadsheet, becuase it shows them regardless, BUT it is not counted in the defect total - my INR is on 0% and the 'defect' although it shows on the spreadsheet, will not affect my rating at all.

 

I kept the transcript in case - so that if, on the 20th when they roll over it DOES affect, I am tearing someone a new orifice.