Check this Carp out. So Peeved

[treasuress.4207]

Tell me if I'm wrong.... but this is indicative of a defect right?

Buyer opened item not received case, I uploaded tracking which showed it had been delivered.

Buyer closed case and apologised saying that a work colleague had signed for it and put it somewhere 'safe'... fair enough that kind of stuff happens.

But how come I get defected for someone else's faux pas?

[treasuress.4207]

[harley_babes_hoard]

*shakes head* I wouldn't give up until that one is removed.

[curraone]

maybe it's better to call in the afternoon?    if the call centre is where we think they are, there might not be many people there at 2:30 in the AM

[treasuress.4207]

Oh I won't give up.  I am hearing impaired, so I can't actually CALL them, so I'm stuck with pounding the keys to try to get someone who has a brain.

[cq_tech]

With documentary evidence from the buyer, how can eBay possibly not remove it?

[harley_babes_hoard]

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@treasuress.4207 wrote:

Oh I won't give up.  I am hearing impaired, so I can't actually CALL them, so I'm stuck with pounding the keys to try to get someone who has a brain.

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Ouch that has to be mighty frustrating

[treasuress.4207]

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Ouch that has to be mighty frustrating

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Ohhh yes.... I ended up with a live chat open on one side, and the National Relay Service for the hearing impaired making a CALL on the other side.  I had two consultants at once.  It's so hard to get through to them what you actually MEAN when they're only hearing what they want to hear.

Bottom line - the defect is on the spreadsheet, becuase it shows them regardless, BUT it is not counted in the defect total - my INR is on 0% and the 'defect' although it shows on the spreadsheet, will not affect my rating at all.

I kept the transcript in case - so that if, on the 20th when they roll over it DOES affect, I am tearing someone a new orifice.

[cq_tech]

That's an extremely polite way of putting it.

[treasuress.4207]

see.... I DO have it in me to be polite.... occasionally.....lmfao