Cancellation options seem to have been removed (if they ever worked) from the xcover site. It sends you back to ebay, with no specific information about where to find the option to cancel. I have not been able to find a way to cancel. This seems very scummy. At this stage I do not trust xcover and I do not recommend that anyone else does either.

Hi all,

The solution to this will be to go into your Paypal account, then go into "settings" (this is a gear cog icon), then go to "automatic payments". 

You should see an option for "Xcover" or "Genius Cover" - this will be what you need to cancel in order for the policy to be cancelled, and get rid of the auto-renewal.

If you paid on ebay using a bank card - unfortunately I have no known solution currently.

Xcover support provides nothing but a guide on how to cancel the payment, which is completely useless.

This company is a scam, making it purposefully difficult to terminate the ongoing renewal.

Preventing a payment method from being used is not the same as cancelling a subscription.

Unsubscribe… or expect debt collectors.

I can’t give any further details from personal experience as I have never subscribed to xcover.

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread, if you wish to continue to discuss this topic.

Thank you for understanding.