Yep, it’s clearly a common problem and the EBay response appears to be disinterest.

I put this issue up somewhere else in this morass where eBay tries to get users to fix its problems, rather than paying staff. I tagged the eBay payments team on that post, and will try the same approach again here in the hope that someone who should be helping might actually do so. After dealing with the specific issues in this chain, they might consider whether it might be helpful to make available to Australian users the options available in other countries to verify accounts rather than just the EBay black box which clearly generates problems for many users.

payments_team@ebay