shuttlebug01
Community Member
In response to sugar249

on ‎04-07-2023 09:03 AM

Thank you so much. I'll take your advice and not continue with this person

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springyzone
Community Member

on ‎04-07-2023 10:03 AM

What you have to consider not only with this sale, but with any future sales too, is the possibility of things going wrong or of a buyer not being happy and wanting a refund or return.

 

When a buyer is in Australia, you can issue them with a postage label if that happens but if it is someone overseas, being out of pocket for 2 lots of postage might be just too much & it might be more financially viable to just let them keep it without a return or else you may end up paying them a partial refund.

I don't think all overseas customers are like this but I think there are definitely some who will take advantage and to be honest, this sounds as if it could be one of those situations.

View solution in original post

gutterpunkz05
Community Member
In response to shuttlebug01

on ‎04-07-2023 02:26 PM

At this particular time, I would not be sending anything, anywhere near Belarus.

Now, Re your particular item,  I presume it has a  CE Mark, or is required to have a CE Mark.

The  EU  brought in  new processes for export of  CE Mark items to Europe, at the time it seemed like too big a hassle, so I stopped selling all CE Mark items to Europe full stop.

Don't need the hassles.

Does your item have an EU style Plug fitted or an adapter supplied, no mention in the listing.

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domino-710
Community Member
In response to gutterpunkz05

on ‎04-07-2023 02:37 PM

Probably not mentioned in the listing as the seller only posts within Aus.

 

 

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gutterpunkz05
Community Member
In response to domino-710

‎04-07-2023 02:49 PM - edited ‎04-07-2023 02:51 PM

Yep, but the listing does not even indicate voltage, or any Oz certification.

The reference to the EU plug, is in relation to exporting CE Mark items to

Europe, and the need to have a  European economic partner, or distributor.

In all likelyhood the item would be seized on entry if it was not manufactured for sale in the EU and/or shipped with correct documentation as provided by the manufacturer

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domino-710
Community Member
In response to gutterpunkz05

on ‎04-07-2023 03:00 PM

Understood - but there is a Manufacturer's 1 Year Warranty. lol

 

Nowhere does it state they are an accredited reseller.

imastawka
Honored Contributor
In response to gutterpunkz05

on ‎04-07-2023 03:48 PM

OP only sells to Australia.

 

Belarus is on their exclusion list - along with all other countries (I haven't counted)

domino-710
Community Member
In response to imastawka

on ‎04-07-2023 04:08 PM

Already covered.

 

More interested in where these items are made.

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gutterpunkz05
Community Member
In response to imastawka

‎04-07-2023 05:02 PM - edited ‎04-07-2023 05:03 PM

HI, stawks  and  Dom

Will try to clarify

I was not saying it had to be included in the listing for Oz.

I was asking if it was indeed destined for the EU market, as such info was not allready available in the listing.

So a question, followed by the reason for asking.

Hope that makes sense..  Bloody English language.

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imastawka
Honored Contributor
In response to gutterpunkz05

on ‎04-07-2023 05:20 PM

@gutterpunkz05 wrote:

HI, stawks  and  Dom

Will try to clarify

I was not saying it had to be included in the listing for Oz.

I was asking if it was indeed destined for the EU market, as such info was not allready available in the listing.

So a question, followed by the reason for asking.

Hope that makes sense..  Bloody English language.

 

Why is there a need for this question, when the listing is only for Australia and not the EU market?

 

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