on 08-07-2023 02:51 PM - last edited on 08-07-2023 04:35 PM by underbat
Having NOT received the Item I ordered EBAY did Credit my Account.
THEN I Received a Phising Message - I haven't heard anymore from Ebay
I FEEL IT IS UNSAFE DEALING WITH EBAY - WHY THIS DEALER SEEMS TO BE ABLE TO STILL OPERATE?
Solved! Go to Solution.
on 08-07-2023 03:04 PM - last edited on 08-07-2023 04:55 PM by underbat
Why would you hear any more from eBay?
You say they credited your account (I can only assume you mean you opened the item not received dispute and got a refund?)
That is the end of it as far as eBay are concerned
Everyone gets messages from scammers pretending to be ebay. Including people who have never used eBay
eBay give the buyer all the tools they could ever need to protect themselves
The dealer still operates because buyers choose to keep them in business
The seller is in China, with poor feedback
eBay won't touch sellers in China
It does'nt mean a buyer has to buy from them
on 08-07-2023 03:04 PM - last edited on 08-07-2023 04:55 PM by underbat
Why would you hear any more from eBay?
You say they credited your account (I can only assume you mean you opened the item not received dispute and got a refund?)
That is the end of it as far as eBay are concerned
Everyone gets messages from scammers pretending to be ebay. Including people who have never used eBay
eBay give the buyer all the tools they could ever need to protect themselves
The dealer still operates because buyers choose to keep them in business
The seller is in China, with poor feedback
eBay won't touch sellers in China
It does'nt mean a buyer has to buy from them
on 08-07-2023 03:09 PM - last edited on 08-07-2023 04:54 PM by underbat
One look at their feedback (Chinese registered seller) and all the negs and neutrals there would have had me hitting the back-button.
In future perhaps take more notice of a seller's feedback before buying from them.
Edit. Your post wasn't there when I posted Sandy. 🤣
on 08-07-2023 03:12 PM - last edited on 08-07-2023 04:52 PM by underbat
Exactly the reason why they still operate
Buyers just don't care who they buy from
All the warnings right there to avoid them
Buy anyway
Then complain about them still operating
Stop helping to keep them in business then
on 08-07-2023 05:02 PM
I have no idea what you're trying to say.
However you might want to look at the feedback of sellers (which you appear not to do) so that you avoid future problems.
on 09-07-2023 10:40 AM
@grasp_2 wrote:Having NOT received the Item I ordered EBAY did Credit my Account.
THEN I Received a Phising Message - I haven't heard anymore from Ebay
I FEEL IT IS UNSAFE DEALING WITH EBAY - WHY THIS DEALER SEEMS TO BE ABLE TO STILL OPERATE?
Wow, just wow.
You didnt receive item, and you got a refund, so the ledger is square.
People get daily phishing emails, which are supposedly from Ebay, but are scams, what has this got to do with the seller or even Ebay.
I get scammy emails from the banks, Australia Post, etc, etc. Should I feel unsafe dealing with those business's.
I read the feedback for the seller you are complaining about, stop supporting bad sellers, you only have yourself to blame.
on 10-07-2023 08:34 AM
@grasp_2 wrote:Having NOT received the Item I ordered EBAY did Credit my Account.
THEN I Received a Phising Message - I haven't heard anymore from Ebay
I FEEL IT IS UNSAFE DEALING WITH EBAY - WHY THIS DEALER SEEMS TO BE ABLE TO STILL OPERATE?
I can't see who you bought from, the link has obviously been removed as you can't name individual sellers.
You did the right thing to open an ebay claim and get your refund.
As for phishing emails, everyone gets them occasionallyand they are not from ebay or the bank or whichever place they purport to be from, so just delete them, never open them.
Your question is-why is this dealer still operating? It can be for a number of reasons.
Firstly, just because you have a bad experience, maybe an item doesn't arrive, it does not mean that other buyers had the same thing happen. Even a reliable seller can have things happen with a transaction and no one should be kicked off ebay for the occasional problem.
But everyone else here has commented on how bad the seller's feedback is.
If this is indeed what they would term a bad, high risk seller, then you are right and ebay should perhaps curtail the selling privileges of those who get over a certain level of negs/neutrals in a month. At the moment, ebay does not count feedback into the mix. It's probably high time they did. It would help keep some of the more iffy sellers on their toes.
However, it is unlikely they will do this because Chinese sellers help drive profit levels. The only time ebay is likely to ban any seller, as far as I can make out, is if they are an out and out scammer.
Ebay wouldn't see your transaction as unsafe, for the simple reason that if an item doesn't arrive or isn't as described, you can open an ebay claim and get your money back.
on 10-07-2023 08:41 AM
@springyzone wrote:
@grasp_2 wrote:Having NOT received the Item I ordered EBAY did Credit my Account.
THEN I Received a Phising Message - I haven't heard anymore from Ebay
I FEEL IT IS UNSAFE DEALING WITH EBAY - WHY THIS DEALER SEEMS TO BE ABLE TO STILL OPERATE?
If this is indeed what they would term a bad, high risk seller, then you are right and ebay should perhaps curtail the selling privileges of those who get over a certain level of negs/neutrals in a month. At the moment, ebay does not count feedback into the mix. It's probably high time they did. It would help keep some of the more iffy sellers on their toes.
I disagree with Ebay curtailing bad sellers based on feedback. You run the high risk of competitors trashing a sellers Feedback to have them punished where it is not legitimate. I know from experience having a competitor try to trash my google reviews (my other business), they were quickly put in there place. But it would just open up a can of worms.
The best approach is for buyers to actually read the feedback and make a decision are they prepared to possibly suffer the consequences.
11-07-2023 08:32 AM - edited 11-07-2023 08:34 AM
I must admit, I had not thought of that happening but in order to give feedback, they would first have to buy something.
And they could do that right now anyway and trash the feedback. If they did that, it could turn a lot of buyers off. I was under the impression that if a seller suspected that was happening, they could report the buyer and have the feedback removed. Actually I would go further and suggest that any 'buyer' found doing that deliberately be banned from selling for a period.
But we are often talking of bad sellers here who have feedback in the thousands or tens of thousands so in order to really affect the % of those sellers, competitors would have to buy an awful lot of product. I don't see that happening on a widespread basis.
One thing that could be done is ebay could very easily put in computer alerts so that if a person who had previous sales in a similar cateory was going to give a neg, it would give a warning. It could even disallow any feedback at all from recent sellers in the same category as a conflict of interest.
My main point was though that no seller who is so bad that buyers just have to 'suffer the consequences' should be freely selling on ebay without suffering some consequences themselves.
We know that many buyers don't read the feedback, we know many don't know how to check seller location so I see it as a waste of time in some ways for us to just keep saying they should do this or that when it is never going to happen- what ebay really needs to do is adapt things so the site is as safe as possible.
I see it sort of like pool fencing in that maybe pool fencing would not be needed in a perfect world-but it is.
on 16-07-2023 10:40 AM
EBAY Support Criminals BUYERS wHo Are Liars, SEND phishing messages and ignore the LIES BY THIS CRIMINAL EVEN AFTER THEY HAVE HAD TO CREDIT ITEM.
COMPANIES LIKE EBAY SHOULD BE REMOVED OR CLOSED DOWN
NEVER EVER TRUST EBAY THE LOVERS OF CRIMINAL LIAR BUYERS