on 29-10-2014 06:48 PM - last edited on 30-10-2014 03:01 PM by luna-2304
How do I tell everyone <Removed> won't warranty their goods, just want everyone to be informed that after i purchesed a generator from them, it ran for approx 4 hours and they won't warranty it.
They will not replace or refund so now i need to take the matter further.
Any helpfull suggestions welcome as this was a bit of an outlay for me and now the generator is wothless.
Thanks
Solved! Go to Solution.
on 29-10-2014 07:11 PM - last edited on 30-10-2014 03:03 PM by luna-2304
@build54 wrote:
How do I tell everyone <Removed> won't warranty their goods, just want everyone to be informed that after i purchesed a generator from them, it ran for approx 4 hours and they won't warranty it.
They will not replace or refund so now i need to take the matter further.
Any helpfull suggestions welcome as this was a bit of an outlay for me and now the generator is wothless.
Thanks
It would appear that you bought this generator more than one year ago
It is a typical cheap throwaway item.
It came with a "12 month Australia wide warranty" which is not worth the paper it was written on.
Therefore it is out of "warranty" anyway.
Items like this should only be purchased from Oz B & M stores.
Buy local ! Buy quality !. Does not have to be the most expensive !
on 29-10-2014 06:54 PM - last edited on 30-10-2014 03:02 PM by luna-2304
You cannot name & shame on here. The ID will be removed shortly.
on 29-10-2014 06:55 PM - last edited on 30-10-2014 03:02 PM by luna-2304
It's against policy to name and shame.
If you paid by PayPal you have 45 days to open a case for Item not as Described.
You will need to return it at your expense to the address PayPal specify for a refund of item plus initial postage costs.
Sometimes if the return costs outweigh the refund, PayPal won't require it to be returned but is at their discretion.
on 29-10-2014 06:59 PM - last edited on 30-10-2014 03:03 PM by luna-2304
DUMP BAD FEEDBACK ON HIM, AND TRY AND NAME THE PROBLEM[ FAILED IN 4HRS AND REFUSES WARRENTY
THEN IF NOT TO LATE TAKE A PAY PAL CLAIM ON HIM AND TRY GET YOUR MONEY BACK. KEEP IT AND REPAIR IT YOURSELF, MAYBE CHEAP CHINESE SWITCH. MUST ASK CHECK YOUR OIL? IT WILL HAVE A LOW OIL CUT OUT
BY PASS ALL OF THE SWITCHES AND SEE IF IT STARTS MAYBE AN EASY FIX GOOD LUCK
on 29-10-2014 07:11 PM - last edited on 30-10-2014 03:03 PM by luna-2304
@build54 wrote:
How do I tell everyone <Removed> won't warranty their goods, just want everyone to be informed that after i purchesed a generator from them, it ran for approx 4 hours and they won't warranty it.
They will not replace or refund so now i need to take the matter further.
Any helpfull suggestions welcome as this was a bit of an outlay for me and now the generator is wothless.
Thanks
It would appear that you bought this generator more than one year ago
It is a typical cheap throwaway item.
It came with a "12 month Australia wide warranty" which is not worth the paper it was written on.
Therefore it is out of "warranty" anyway.
Items like this should only be purchased from Oz B & M stores.
Buy local ! Buy quality !. Does not have to be the most expensive !
on 29-10-2014 07:13 PM - last edited on 30-10-2014 03:04 PM by luna-2304
You purchased from that seller more than a year ago......it that the purchase you are talking about now?
How long was the warranty supposed to be and did you BIN it or was it an auction?
If it was an auction then there is no warranty anyway.
on 29-10-2014 07:15 PM - last edited on 30-10-2014 03:04 PM by luna-2304
Beaten by tuckcase.
on 30-10-2014 09:42 AM - last edited on 30-10-2014 03:05 PM by luna-2304
@repentatleisure1952 wrote:
Buy local ! Buy quality !. Does not have to be the most expensive !
Exactly! My sister's a horse dentist and bought a cheap GMC generator from Bunnings about 8 years ago to get her out of trouble until she could save up to get a good one. She needs one to operate her power tools. That thing is STILL going strong! GMC doesn't even exist any more. It gets used nearly every day for several hours at a time. It can be a bit cantankerous to start sometimes when the weather is really cold, but once it starts, it just chugs away quite happily.
It certainly wasn't the cheapest generator, but it was far, far, FAR cheaper than the dearer good named brand stuff. The thing with that one was, if it broke down inside 12 months, she would have just had to take it back to any Bunnings for a no questions asked replacement.
That's the thing about buying B&M, you can simply go back in the warranty period and say "fix it". There are some things you shouldn't buy online..........phones, electronics and electrical stuff, just to name a few.
on 06-11-2014 11:03 AM
Thanks tuckcase1989 lesson learnt for sure won't be buying cheap again, should have bought a Honda
on 06-11-2014 04:08 PM
G,day, My 2 pennies worth!! I have 3 chinese water pumps & 2 generators now for 3 years & they are running fine, & start easy BUT if you are not mechanically minded stay away from them The spark plugs are usually faulty, the cut out switches muck up, things come lose & always make sure of the oil level as mentioned because of the cut out in them. IMO they rarely blow up as such just muck up & your generator has probably a problem that is not serious but not worth the expense of taking somewhere to get fixed So to all , if you can't fix things yourself buy with a warranty from a B&M store. ( GMC were great products but driven out of business by the big hardware chains)