I have purchased an item. Paid it upon the time of purchase but the seller has now been cancelled

What do you do if a seller in cancelled by ebay but you have not received the item that was purchased.

Message 1 of 7
Latest reply
6 REPLIES 6

I have purchased an item. Paid it upon the time of purchase but the seller has now been cancelled

Do you mean the seller has cancelled the sale, or eBay has deregistered the seller?

______________________________________________________

"Start me up I'll never stop......"
Message 2 of 7
Latest reply

I have purchased an item. Paid it upon the time of purchase but the seller has now been cancelled

 

eBay has deregistered the seller

Message 3 of 7
Latest reply

I have purchased an item. Paid it upon the time of purchase but the seller has now been cancelled

In that case open a case with Paypal for "item not received" and you'll get your money back, that's assuming you paid by Paypal.

______________________________________________________

"Start me up I'll never stop......"
Message 4 of 7
Latest reply

I have purchased an item. Paid it upon the time of purchase but the seller has now been cancelled

it depends on when you purchased - just because ebay has deregistered the seller for any reason, doesn't mean that he did not post your item.

 

How long is it since you paid?

Message 5 of 7
Latest reply

I have purchased an item. Paid it upon the time of purchase but the seller has now been cancelled

I've had a few NARU'd sellers curra, and the only time a parcel actually arrived after them being NARU'd the wrong item was sent anyway.

______________________________________________________

"Start me up I'll never stop......"
Message 6 of 7
Latest reply

I have purchased an item. Paid it upon the time of purchase but the seller has now been cancelled

I would treat it the same as any other purchase, give it a reasonable time to arrive then if nothing comes and no tracking provided open an item not received dispute through Paypal.

____________________________________________________
It says in this book I am reading that by 2065 80% of women will be overweight.

See what a trendsetter I am?
Message 7 of 7
Latest reply